"Just call your agent, tell them you’re sorry, but you’re going to work with Michelle Swann instead!
Seriously. She is the best agent we’ve worked with.
She is the kind of agent that will wade through a muddy side yard to check the peeling sticker on… an AC to let you know how old it is, or whether the house has cast iron pipe to the sewer line, or whether the cracks in the mortar outside are likely related to prior or current foundation problems- all before you’ve even decided if you like the house or not!
Michelle described her philosophy as an agent thus: “My job is not to make you fall in love with the house, it’s to find everything wrong with the house.” She showed us a huge number of houses without ever becoming impatient- some of those houses several times before we decided against them- she offered guidance as to styles of home and areas without being pushy, and she was extremely well-informed about common issues with houses in the area as well as repair costs. On top of all that she was very professional, organized, and upbeat. Just a pleasure to work with.
That was for finding the home. The next part is what really differentiates a great agent from an average one. She put in a ton of work negotiating for repairs (successfully!), she was willing to push the sellers on our behalf, she helped us manage the inevitable stumbling blocks, and she was in constant communication with all parties. I was so glad to have her on our side! You will be, too."